THE WOODLANDS, TX -- 04/13/09 -- The Woodlands Community Association has selected Accela Inc as a service provider to improve administration procedures, improving both service quality and responsiveness to its residents.
This virtual system allows asset management in a variety of ways, such as inventories, maintenance, service requests. A centralized database may be accesed and shared by Staff, this will allow a rapid and more efficent response to customer requests.
Maury Blackman, Accela's president and CEO reported that this choice on behalf of the WCA is a sign of a promising future for business people in the area, and his hope is that Web-based solutions such as this become the benchmark for other jurisdictions in search of continuous improvement in the quality of services they provide.
Adittional applications will enable Staff to provide optimal online services empowering them with a state of the art technology that will facilitate inspections, and managing citizen's requests more rapidly and efficiently.
Built on ESRI technology, Accela GIS enhances administrative tasks with tools like, real time analysis of asset infrastructure and data, allowing for multiple map layer elaboration, automated map analysis, parcel and inventory management, direct editing of GIS data or files, and auto-distribuition of information to mailing lists.
Mobility through Accela Wireless, a mobile government software application, enables government staff to perform their jobs from the field for inspections, code enforcement, work orders, and service requests.
Citizens and businesses may save time through online aplications, permits payment, schedule inspections, check the status of a request, or print an approved permit directly from the internet 24 hours a day, seven days a week. This direct access via the internet is feasible through Accela Citizen Access a real time utility.
Accela Service Request provides an efficient, cost-effective solution for organizing and managing interdepartmental or citizen requests for service, complaints, or inquiries. A centralized database of this information enables agencies with real-time access to the status of any request at any time.
About Accela
Accela provides innovative, Web-based enterprise software solutions that automate land, permit, and asset management processes for local, state, and federal government agencies of all sizes. Backed by nearly 30 years of development and implementation in more than 500 agencies in the U.S., Canada, and Puerto Rico, Accela products and services empower agencies to increase efficiencies, reduce workload, and provide citizens and businesses with more convenient access to government services. Accela is located in San Ramon, Calif. Accela products can be purchased directly from the GSA Schedule Contract #GS-35F-0249R. For more information, please visit www.accela.com.
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